CLI / Non-CLI
Two dialling profiles. One quality standard.
Choose presented-identity CLI routes for branded, regulated programmes, or Non-CLI capacity for high-volume qualification — both monitored to the same engineering bar.
CLI routes
Presented caller identity with managed number reputation, clean CDR trails and STIR/SHAKEN-aware handling where the destination supports it.
- Branded outbound and callback programmes
- Reputation monitoring on presented numbers
- Full CDR retention for audit
- Ideal for legal inbound campaign pairing
Non-CLI routes
Throughput-first capacity with scheduled rotation, aggressive quality sampling and per-destination concurrency governance.
- High-volume qualification dialling
- Scheduled rotation and wipe pools
- CPS and channel caps per destination
- Automatic failover on degradation
Side by side
Pick the profile that matches your campaign
| Attribute | CLI | Non-CLI |
|---|---|---|
| Caller identity | Verified, presented CLI | Suppressed / non-presented |
| Best for | Regulated inbound & branded outbound | High-volume qualification dialling |
| Typical ASR | Highest tier | Volume-optimised |
| Rotation | Static, reputation-managed | Scheduled rotation pools |
| Monitoring | ASR / ACD / PDD live | ASR / ACD / PDD live |
| Provisioning | Same business day | Same business day |